Miami Open Top Bus Tour

Big Bus Miami Tour Customer Reviews

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• Nice fun ride

  This was a nice ride, went on Saturday night. The tour guide was funny and informative.We had a great time.

  W3487NIashleye

• Stress free and efficient

  Big Bus Hop-On-Hop-Off is the way to go for stress free sightseeing, It takes you to the hotspots with audio info along the way and allows you to explore at your own pace. We’ve used it at every city we visit where it’s available.

  Donnie

• OK Tour depending on guide.

  This tour was OK. I felt as if we were taken through some sketchy areas of Miami. I wasn't really sure as to why some of these areas were historic. If seated on top of bus, be careful of your head. Some of those branches are hanging very low and will most certainly get you if not paying attention. We were on limited time after our cruise and getting to the airport so we only "hopped" off once in LIttle Havana, which was wonderful. Our tour guide, Byron, was amazing! If I could rate him I would give him a 5! Unfortunately, he wasn't on the next bus we caught back to terminal. If you just want to kick back and relax on top of a double decker through Miami for awhile, this is for you.

  krazykat4

• We had not slept the night before so...

  <p>We had not slept the night before so this made it a great relaxed day. We enjoyed the information as we rode along, got off to enjoy things, and took the bus back very conveniently. The water is a great deal from them.</p>

  Elsa

• Great quick overview of Miami!

  Beautiful experience, wonderful views, lots of fun! Martica was a great guide with lots of insights and cool stories about Miami

  Sushi123456789

• Quite enjoyable and convenient (for getting around)!

  My friends and I were in Miami for a school reunion. Our hotel was in Coconut Grove and we didn’t have a car. Our hotel concierge and a Miami friend recommended the Miami Big Bus Tour. The Bus picked us up in Coconut Grove and we took the City tour (Coconut Grove, Coral Gables, Little Havana. Miami) and then switched to the Beach tour (South Beach Miami baby!). The tours were fabulous, and I liked the convenience of hopping on and off the bus (which meant ample beach time in South Beach). We enjoyed it so much that we recommended it to our other school reunion friends, and they too took the tours.

  MonicaRates

• Obie has an imaginary fantasy

  This tour was great. We had Obie as our tourguide. He has a imaginary fantasy and also knows a lot to tell about celebrity's and the city of Miami. Like buildings and history of the city. He is funny and has a great interaction with the people on the bus. Besides that he works hard en knows when to be professional. He even speaks spanish if there are some spanish people on the bus. Obie is always smiling and positive and he brings that to te people on the bus. He is genuine. Thanks Obie for an interesting tour. Hope to see you again when we are in Miami the next time.

  Jordy

• this tour was very fun and you can...

  <p>this tour was very fun and you can see the entire city in a day by doing this very great tour . The only holdback is the tree branches are very low and the tours and the city need to get together and trim trees on routes</p>

  larry

• Loved it!

  We had this as an excursion to our cruise. It was a wonderful way to learn about Miami quickly and easily. The staff was amazing!! They were all very friendly, answered all our questions, and went out of our way to make it as easy as possible. This was my first visit to Miami and it was wonderful to learn all about the city, and have the opportunity to explore as much as possible. Bring your camera!! There are so many amazing photo opportunities without even leaving the bus! I only had a chance to do one of the 3 tours offered before I had to catch my plane. If you want to see all of Miami, leave a day to do all 3 tours. Easy, Easy, Easy!!

  Karen

• Nice way to see the whole city

  Overall I enjoyed this tour. My husband didn't think the narrators were that great. You get head phones whenever you need them which is nice if you lose them or forget to bring them. 3 different routes makes for a complete tour experience of Miami. My biggest complaint which given some time I've calmed down now but if I posted this that night it would have had a worse review: they left us! Twice! This tour is great if you never get off. We got off to eat dinner and rushed as to not miss the Last pick up. We stood by the stop and waited with 7 other people. The bus comes around and just flies past us! No hesitation or anything. We were instantly stranded in an unfamiliar town at dusk. We called to complain and turns out if you are just near the sign that's not good enough you need to be right under it. I still think that was bogus because there were many of us in the vicinity. Going that fast past us how did the driver know? We used Uber to get back. The next day same thing we got off to walk around and the last bus came around, this time we were holding the pole and waving exaggerated when it drives past and get this the driver smiles and waves as he drives off. Now we're furious. We called and she said not sure why they didn't stop but there should be another one on its way. We waited an additional 30 minutes up against that pole and finally they got us. Do they always have an extra bus after the written "last bus"? Who knows but I'll never get off again!

  Ashley

• Excellent way to see the sights of miami

  We bought tickets with access to all routes and got a day free, so spent 2 days hopping on and off exploring the city! thoroughly enjoyed it and would definitely reccomend if you are in miami for just 2 or 3 days like we were; I can't think of an easier way to see the different districts.
  The tour guides were all well-informed and funny - we particularly enjoyed the yours from Mark, Ethan and Ivory :)
  We were staying in South beach and there were a few stops near our hotel we could get on/off at in the SoBe area.
  We particularly liked the going through coconut grove, little havana and coral gables on the red route, and Wynwood on the green route. It's great that you get a second day free with the ticket cos there really is so much to see and if you want to hop off in certain areas, it was good to have 2 days so we didn't have to cram the yours into one! Thanks Big Bus Miami, we had a great time and felt looked after :)

  Laura

• Disapointing

  Big Bus Tours Miami
  Have used big bus tours in several other cities but was disappointed with this one. We started badly as the first bus of the day was 45 minutes late – no apology or explanation. However subsequent changes were timely. On our first bus there were no headphones, the conductor was surely and we couldn’t hear his commentary. However other conductors were better and more interesting.
  I booked the tour on line and didn’t realise that I had to travel to Market Place to validate my ticket – easy to do though. Because we were so late starting we decided to join millionaires cruise (Island Queen) before continuing on the bus. It was a bit confusing finding the ship but the cruise was well worth doing .
  We rode the bus around both the red and blue routes but found we spent a lot of time waiting at traffic lights and the so called beach route was not along the beach.
  WE had booked the evening tour but as the route seemed to duplicate a lot of what we ghad travelled during the day we decided to miss it and went out for meal instead.
  Overall a disappointing experience
  

  Vvvvddd

• Wouldn’t recommend

  Bus was full 90 percent of the time so one time after waiting for an hour to get on we had to wait for another bus . Also had to sit on the bottom of the bus most of the time so it was harder to see. Driver was not very friendly.

  Andrew_E

• Armando Ocon Mario was a great tour guide

  We took the Big Bus company in Maimi to get around and get info on the city. Armando was the best tour guide. He was animated, inspired and interactive. We would recommend this excursion for anyone going to Miami!

  LarryGusse

• Great way to see Miami in a short period of time

  We only had a day to spend in Miami and we had an older couple with us. The big bus tour was a great choice to see as much as we could of the town. We had a few tour guides throughout the day but Ivory on the South Beach bus was the best! He knew a lot of historical facts which made the tour even better.

  Nicole

• Nice bus tour

  Informative narrative bus tour. Like our tour guide funny guy. Nice to see how much he enjoys his city. I wished they a few more stops. Would recommend.

  MEmmettG

• Ambivalent tour guide made for a disappointing experience

  Blue Route: Good news is we had a great weather day and finding the big bus terminal to trade in our vouchers was easy. The success of any of these city bus or trolley tours depends on the knowledge and communication skills of the tour guide. Our guy lacked both. He read from a script in a monotone that was bordering on being inaudible not to mention boring. He came across as being disinterested with the exception of our departure where he bid us a pleasant farewell with hat in hand expecting a tip. Seriously?
  
  We bought a 48 hour ticket but one tour was enough so we’re going to pass on the second day thing. Don’t want to waste our time since they’re plenty of other interesting things to do in Miami.
  
  If you decide to take this tour be hopeful you get a knowledgeable and interested tour guide with decent communication skills.

  jax14fun

• Great way to see the sites

  On a couple of non-beach-friendly days, we opted for the BigBus tour. The buses are open-top, double deck variety. Most of the commentators were excellent sources of information. A few were quite entertaining.
  
  The hop-off, hop-on feature is a definite plus. However, the the pickup point at the Biltmore Hotel needs some refining. We were waiting where the bus dropped us off, but the next bus went up a parallel street and didn't see us. A quick call to the dispatcher ensured that the next bus did catch us, though...
  
  The walking tour in little Havana was excellent. The guide, Alejandro, was excellent. He took the time to explain the past, present and future of the area. He's a good-natured fellow, with lots of stories to tell!
  
  Visibility from the top of the bus is, obviously, excellent. From inside, however, it varies. Some of the older buses had restricted views in one direction or another. When a shower came, the guide provided rain ponchos for anyone who wanted one -- a nice perk.
  
  A couple of the buses had audio issues -- one made it pretty impossible to hear the commentary, and the guide was quite frustrated by it. Many buses have multiple language commentary available.
  
  The company's scheduling was quite good. We never had a long wait (except for the hiccup at the Biltmore). The "bus central" location is right next to a large indoor mall where one could do some (window) shopping and get some food and enjoy a bathroom break, if needed.
  
  Since we did not have a car, we opted for the 48 hour ticket, since it was only $5 more. A tip: if you can, buy your tickets at a Big Bus outlet...we saved even more!
  
  All-in-all, it's a great way to see Miami and learn about the area...
  
  

  Tom

• Frustrated

  Maybe they should limit ticket sales. Got off stop 3. Walking down Lincoln was great. Went to stop and waited about 1/2 hour for bus. It came was so full only took about 10 passengers. Left about 30 people waiting for next bus. Extremely frustrating!. So here I stand wasting time for another bus.

  Cmulho1

• Awesomeness!

  All the FESTIVITIES that were happening simultaneous as we were doing the tour. Going over the Bridge was Breathtaking

  Gordon_B

• Great way to get oriented to Miami

  We had a great time taking all three routes of the Big Bus Tours of Miami. Our favorite guide was Danny, who was absolutely hysterically funny. We really enjoyed his humor. There were two other couples on Danny's tour who had ridden with him the day before. They came back for the fun of being with him and took the tour for a second time. We didn't think to bring sunscreen so Danny gave us some of his. We will definitely take this tour again when we return to Miami.

  MaryElle

• It was well worth it, but I wish I...

  <p>It was well worth it, but I wish I had more time to see things. They let you get off the bus to visit museums, LIttle Havana, etc, but they stop service at 4:30 pm, so it is a rush. If you are hot back at the main station at 4:30 pm you have to take a taxi back to South Beach.</p>

  Frank

• Average way to spend 4 hours, relaxing.

  Since Big Bus went to canned narration on the bus tour, it is average at best. The cheap headphones and Jack's are glitchy or broken. Hop on hop off trolley still has their drivers doing live tours, and it makes it so much more interesting and fun. The boat tour was great, with the crew doing live narration of the celebrity homes and sites, it was interesting and fun. The price was right for a good way to kill 4 hours.

  Jessica

• Tour not worth the money if you have a car

  If you have a car do not waste ur money! We spent most of the time driving thru traffic to get to the destinations which leaves you zero time to tour around. Research what you want to really see and go directly there. Driving down Collins Ave is something to see but I feel a waste of time all you see is old hotels . Miami traffic is busy and hard to get around so something 5 miles away will take you 30 min to get to. Have patience but enjoy the city just do it own ur own dime and not thru this bus tour. We added the millionaire boat ride which was worth it

  michellejordan92

• Good way to see a lot in one day and...

  <p>Good way to see a lot in one day and have the chance to get on where you want to spend more time.</p>

  Cynthia

• Very disappointing

  Not enough buses. After getting off at one stop, could not get back on next two buses that came by. All full. Had to take an Uber back to Little Havana and rush to get on a bus there. Must be a better way to see Miami.

  nancyhS8573UE

• Very good. We always use a hop on...

  <p>Very good. We always use a hop on hop off bus when in a new city to get our bearings. The guides were very good bringing up ponchos when ti rained.</p>

  Kelly

• The Big Bus Miami

  Very dissatisfied. We have been on many hop on hop off bus tours in other cities
  This one started out to be horrible
  The bus was about half hour late picking us up at our first stop in front of the Fontainbleau
  They jammed us in like sardines and we had to stand and they even picked up more people in spite of the fact that we were overcrowded
  And I may add the door was left open while the bus was moving
  We did go back to the starting point which was central station and we all had to get off while a mechanic checked the bus
  After about half hour we were allowed to restart the tour from the beginning and were able to get seats !

  Anonymous

• Death ride and horrible weather!

  OMG! Our bus driver was friendly but put our lives in danger. We almost had a collision with a large suv. Extremely nerve racking. Sites were great! Will not recommend.

  trudyw535

• The good and the not so good.....

  This is a great way to see the city, but as always, your docent can make or break the experience. Our first tour was the red line city tour and our guide was excellent. Knowledgeable, well versed, pleasant. We enjoyed him so much, we stayed on instead of getting off, to learn all he had to share, which was interesting factually and historically. We got off at the last stop in Little Havannah, and had a nice lunch, before returning to the central area and transfer to the blue beach loop. I wish I had remembered from a previous trip many years ago, that this loop is long and badly traffic congested, and while you see the Art Deco buildings, maybe not as interesting. And on the hottest day of the year, and a sudden downpour which led us downstairs, it became nearly unbearable. Now we discover there is little visage from windows, and no air conditioning, so as soon as we could we returned upstairs for a view. In all fairness, everyone was very hot and uncomfortable, and that had to include our guide, who did maintain her"cool". Perhaps under different circumstances she may have been better, but she rattled off the facts and had little else to add, unlike the first guide. The bus, incidentally, seemed to be having some difficulty as the driver had frequent conversations with dispatch. She, by the way, drove one handed, blew her horn and crabbed at other drivers, and jerked us about with quick stops. ( the first driver was smooth and even stopped us in the shade of trees where possible, for which the guide thanked him!) By the time we got back, we had had it, and actually skipped the newly added green loop. Had there been an air conditioned bus available, we would have taken that. But we were told the company had just opened a new outlet in NYC and transferred most of the air conditioned buses there!!! In April, to NY, where it is cool?? As Miami heads into even more heat and steam?? Not a very wise business decision in my mind! We saw inky 2 busses with AC and could not be told when they would arrive next. The "vintage" buses are in varying states of use and repair, and one was pulled as we watched, due to overheating. Ours may have ended the same way. We got on one that was visibly shabby, and got off take another.
  So, to summarize....good tour, but they need the newer busses, and you may want to do the beach loop early or late, and try to avoid traffic congestion......if that is possible!

  Carol

• Great Tour of the Area

  We are Florida residents (most of the year) and decided to go to Miami Beach for a short holiday. Let's face it....driving around Miami is crazy, so we decided to play tourist and take the Hop-on, Hop-Off sightseeing bus by Big Bus. Great choice. There are three different "loops" that you can take - the Blue Loop or Beach Loop, the Red Loop or City Loop or the Green Loop or Uptown Loop (Artsy area).
  
  If you want to do all three loops and stop at the Bayside Market (lovely spot) for a little shopping and snack, then you'd better plan on starting your journey early. Each loop takes about 1-1 1/2 hours depending on the time of day - obviously, later in the day gets you into commuter traffic. We only did half the Beach Loop because of where we caught the bus and all of the City Loop. The City Loop was great and took us downtown, through Coconut Grove and Coral Gables, past the Biltmore Hotel, and through Little Havana.
  
  There are lots of opportunities for pictures, but remember, there are sights on both sides of the bus, and you'll only be sitting on one side so it is sometimes hard getting pictures of everything. If you go on a warm, sunny day, make sure you bring water and sunscreen and a hat. It can be nice and breezy on the top of the bus until the bus tops for a red light.....then you feel like you're getting roasted. But, I must warn you to hold on to the hat when the bus is moving or you'll lose it from the wind.
  
  Purchasing tickets in South Beach is easy as there are agents on the streets selling tickets. Any of the people at the hotels can tell you where to catch the bus. The Bayside Market is the location at which you change buses for the different loops, Be aware of the TIME SCHEDULES for each route. We stayed too long at the Market and missed the Green Bus then had to wait 30 min for the Red Bus. Needless to say, we didn't check the schedule. Also, the time schedules are different during "the season" and after "the season."
  
  Our tour guides were great and from reading other reviews, all of the guides seem to be well versed on the areas and enthusiastic. I also read on other reviews that many people take this tour after taking a cruise. That's a great idea. If you are from another country, tour information is available in different languages via head sets...in fact, we also wore headsets which was great. We could hear everything the tour guide said even a we "flew down the highway."

  Palmview

• Great way to get the lay of the land.

  We had some time before our flight home after a cruise so we took the Red line tour. Its about a ten minute Uber ride to the Bayside Marketplace from the cruiseport. Check out Luggage Hero if you need someplace to hold your luggage. We covered Miami Beach and we were able to hop on and off and see the city. The tour takes about 1:45. The bus is not air conditioned and it gets plenty hot on the open upper deck. Also, check Groupon, we got a great deal on the tickets. Uber is another 30 minutes to the Miami Airport from Bayside..

  AtlBulldawg

• Great way to see Miami

  We had never been to Miami so we did all three loops the first day then the second day we did the hop on hop off feature at the places we wanted to see more of. Each loop takes about an hour and a half and gives you a great sense of Miami. On board guides were very knowledgeable and proud of their city.

  2RetiredTravelers2

• Terrific!!

  Julio and Chris were great. Julio was so informative and funny. I will do this tour again when I travel to Miami again. Worth every dollar.

  ninaz881

• Great Sights, not much else

  Pretty decent trip, I had a problem (like many others) with finding the pickup location. There is not much direction at the Bayside stop on where to be picked up initially. Also the audio on board is hard to hear.

  Laura_K

• Sunday afternoon bus tour.

  We took the open top double Decker bus tour on a quiet Sunday afternoon. Keith was our guide and the tour was worth every penny. The weather was hot but when the bus was moving the breeze cooled us off. Very enjoyable and would do it again!!! ps.. Keith was great.

  jameslee777

• Worst Experience

  This was the worst tour bus I’ve ever used. Definitely have experienced better tours in big cities. No more to add.

  Tayonia_W

• Lovely Miami Beach Tour Experience

  We hopped on the Big Bus at Bayside Marketplace for a tour of south beach. We were happy to sit on the top deck, & enjoy a breathtaking view of the residential islets & Port of Miami as the bus made its way to South Beach. Our tour guide, Richard, was lively, engaging & knowledgeable of the area. My husband really enjoyed the tidbit about Ali's Boxing Gym, which still operates as a boxing gym and the restored Deco period architectural examples throughout the South Beach landscape. Overall, we took the tour to kill some time before our afternoon plans & enjoy the lovely view. We were pleasantly surprised this young man was so entertaining in spite of negative driver reviews previously cited. Richard was very professional & we were pleasantly surprised especially after they mentioned it was his first tour! I have a feeling he may have done this before a time or two ;) We are planning to go back to the Bayside station, this week, when our grandkids join us here, to enjoy the Parrot Island experience recommended on the tour with them. Overall it was a very pleasant experience and we would recommend this tour to our friends!

  airstreamBob

• Great way to see Miami!

  Buses run at regular intervals as stated and the recording is well timed and an easy way to learn about Miami. If you want to do the full loop, allow plenty of time for traffic. Unfortunately we had an early evening flight out and couldn’t finish (our fault for spending too much time hopped off!).

  Joyce_B

• Definitely recommend

  It was a great experience and great way to see the city. Great customer service and definitely recommend it for anyone who wants to see all of miami.

  978carim

• Miguel was such a great person to deal with. He made everything go smoothly.

  Seeing the beautiful city from the top of the bus. Learning about the history of Miami, culture, historial sites. Going to the shops , restaurants.

  dorisgR6643XE

• Awesome ride through the city!

  I was happily surprised that this was not yet "another" hop-on hop-off experience! Our guide Nick made it all very interesting and was well educated in the history and sites that we went past. He gladly answered any other questions that we came up with. I can truly recommend going with this tour, and if you're lucky you'll get Nick as your guide. :-) best regards/Paulina

  Pallollina

• Go see!

  It’s a really good route and narrated perfectly. Lots of fun facts that I never knew. The seats are not so comfortable but we sat up top and enjoyed the views.

  Dorothy_K

• Waiting for airport

  This is a decent tour of Miami with a bit of commentary. They do not hassle you for tips and such while on board. Miami has the harbour and such to see with the beach as well, the buses are older and some are pretty noisy but all in all if you have hours to kill it is an okay way to see the city.

  Valerie

• Its was a really boring...

  Its was a really boring and awful experience.There was no music and no directions.No one was saying anything about the city

  Olufunke_F

• Tour Guide

  My wife and I took a tour couple of weeks ago and had a very pleasant time. Michael R was excellent, very funny guy. We most definitely recommend Big Bus to friends.

  ViajeraMiami

• All depends on the guide

  The blue tour round ocean drive definitely worth it. The red tour not so good, but that may have more to do with Miami history and our guide. Enjoyed the weather and chilling on a bus

  PMcFlurry

• Convenient Way to Travel the Beach & Downtown

  We purchased the Big Bus Tours during our stay in Miami - the maps are deceiving! Things are not always as close as they look, so we decided to have the bus option in case we got tired.
  
  They have a ton of stops along Miami Beach and downtown that it was easy to get through our busy iterinary. The staff were nice and helpful. And the bus stop was right across from our hotel (Claridge), too convenient!

  JesHer789

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